On 17 October 2018, Director of CEIA, Matt Waldman, was honoured to have the opportunity to give a presentation on strategic empathy at the globally renowned School of International Relations at St Andrews University, Scotland. Waldman’s address to academics and researchers covered the potential role of empathy in enhancing the ability of decision-makers and diplomats to understand, anticipate and influence others, protect strategic interests, as well as prevent and resolve conflict. Waldman also took the opportunity to deliver a lecture to undergraduate students in diplomacy and international mediation, and to run a seminar involving a simulated interaction overseas illustrating the power of trust-building and empathy skills.